Position: Host/Hostess
Department: F&B
Reports to: Director of Operations

Job Description

Scorpios is looking for a Host/Hostess that will provide the first point of contact for all guests. The Host/Hostess will be responsible for the coordination of all reservations, made either by phone or in person. In addition, he/she will be responsible to greet and assist all guests at Scorpios entrance, to settle them in properly and present to them the menu. Generally, the Host/Hostess is the first person that will radiate the energy and warmth of Scorpios, making this position very crucial for the overall guest experience in Scorpios.

Responsibilities

  • Greet guests, escort them to their table or in waiting areas, pull seat out for the ladies, and present menus

  • Reply the phone and manage reservations in accordance with Scorpios quality standards

  • Have knowledge of Scorpios Menu in order to be able to reply to customer’s questions and/or requests

  • Professionally handle any guest request or complaint, always with a pleasant attitude

  • Maintain work area in a professional manner. Maintain clean the host stand, menu covers and entrance area

  • Inspect dining and serving areas to ensure cleanliness and proper setup

  • Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to initiate conversation creating a warm atmosphere

  • Perform marketing and advertising services based on management guidelines

Requirements

  • Proven working experience as a Host/Hostess for minimum 2 years in 5* Hotels, High-End Restaurants or comparable, in terms of quality, Beach Compounds

  • Very good knowledge of English language. Additional languages will be considered a plus

  • Ability to make each guest of Scorpios feel unique, welcomed and generally feel like ‘home’

  • European Union Nationality with available working permission

  • Computer literacy

Candidate Profile

  • Stylish and professional appearance combined with a respectful way of conduct, towards Scorpio’s guests and colleagues

  • Sociable personality with excellent interpersonal skills creating a welcoming atmosphere

  • Internal drive and willingness to work in a demanding, challenging and fast-paced work environment

  • Flexible to the requests of the job (in terms of workload & work schedule) and capable to quickly adapt to change

  • Able to up sell on products

  • Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team

  • Professional communication skills along with an innate teamwork mentality

  • Committed and engaged towards the philosophy and cultural values of Scorpios

  • High-achiever mindset with a sense of work perfectionism

  • Positive attitude and ability to perform proficiently under pressure

Benefits

Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

Scorpios offers a seasonal working contract from April to October.

Contact Us:

E-Mail: jobs@scorpiosmykonos.com

Submission of CV’s and Reference Letters must be made strictly in English language. A recent photo of the candidate is also required.